Customer Service | FAQ

Vacation Policy

We talk to our customers just like we talk to our friends. You are one of us and we'd love to help you. The policy is simple: if for some reason you aren't impressed with your purchase, we'll fix it for you immediately. We got you!

Frequently asked questions

Where are you located?

We are located in Richmond, Virginia, USA - a beautiful tennis town with courts and clubs everywhere you look.

I want to be sponsored, how do I get on the Vacation Tennis Team?

We are building a team - just send us your sponsor me video of your best tennis and we'll be in touch!

How do you keep shirts the freshest looking?

The best way to care for your shirt is by playing tennis in it - a lot . Other than that, we suggest turning it inside out, washing with cold water on gentle cycle, then tumble dry on low heat. Also avoid over stretching the neck when taking it on and off.

I have a story I'd like to share, can you listen?

Would love to hear about it, just send us an email.

I'm having trouble with my strokes and want to take them to the next level, can you help?

Hit me up, stroke analysis is one of my favorite subjects. If you can send a video of your stroke, I'll do a live analysis over screen share and we'll work through it.

I am a designer, do you ever work with other people?

Yes, we'd love to hear what you do! We've worked with designers from Russia, U.K., Bali, and all over the world.

I'm starting a business and have questions, can you help?

Please do, I'd love to help in any way I can - ask away!

Do you ship to other countries?

Yes, we've shipped to tennis players and fans all around the world. Just select your country from the drop down to get a shipping quote. International shipping is expensive, but we'll get it as low as possible to get stuff out to you.